Warrranty And Returns Policy & Process

If you are dissatisfied with your purchase, please let us know immediately so that we can correct the issue. You may return a Kids Making Sense® Kit within 90 days, providing all equipment and contents are intact, unused, and in their original packaging. Please call Customer Support at 866-656-7404 or open a support case and receive and RMA number before returning a kit so we can provide you with the best service and support.

If you are having an issue with a piece of equipment, please either open a support case for fastest response, or call Customer Support at 866-656-7404 and we can help you troubleshoot. If the equipment is defective, we will replace it at no cost within 30 days of purchase.